Tell Me More
How to Ask the Right Questions and Get the Most Out of Your Employees
Tell Me More: How to Ask the Right Questions and Get the Most Out of Your Employees is a leadership book designed to help leaders of all levels to embrace a simple system of Listen, Learn and Lead. Unlike academic “how-to” business books, Tell Me More is written in story format, taking readers on an adventure in which serious business issues are explored in fun, relatable and memorable ways. The story is told through the eyes of fictional character Maria Sanchez, CEO of a large vision care and eyeglass company. Introduced to the Listen, Learn and Lead strategy, she uses this framework to help her company and employees move through a company restructure………….
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Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success
From the author who seeks out spectacular customer experiences in many industries and writes about them in her Shock Your Potential blog, uses them as inspiration for the Shock Your Potential podcast, and employs them as a vehicle for her #SecretShopperMichael persona comes a new book that’s enjoyable to read, practical to apply, and impossible not to recommend to a friend or colleague. Sales Mixology: Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success is the second book in the Shock Your Potential series by leadership and sales expert Michael Sherlock. Written in story format, this book illustrates how the customer experience is the new differentiator in business…