Tell Me More

How to Ask the Right Questions and Get the Most Out of Your Employees

Tell Me More: How to Ask the Right Questions and Get the Most Out of Your Employees is a leadership book designed to help leaders of all levels to embrace a simple system of Listen, Learn and Lead. Unlike academic “how-to” business books, Tell Me More is written in story format, taking readers on an adventure in which serious business issues are explored in fun, relatable and memorable ways. The story is told through the eyes of fictional character Maria Sanchez, CEO of a large vision care and eyeglass company. Introduced to the Listen, Learn and Lead strategy, she uses this framework to help her company and employees move through a company restructure………….

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What Readers Are Saying

I have just finished reading Michael Sherlock's book and I am absolutely buzzing to tell you more! I had been a manager in training for a little over a year before I took on my current role as general manager, and Michael's message resonated with me from the start. I must admit I am similar to the book's character Maria in the way that I assumed because people have always liked working with and for me, that I was developing them in a way that was highly engaging. While I may preach the notion of taking the time to answer a question with a question, reading this book helped me recognize that I am not always practicing that method on a daily basis (and if we are only doing something occasionally, does it ever truly change how things are done?). I have never been so engaged by a book that is meant to be motivational and to teach a type of leadership strategy. So insightful!

Finally, Michael Sherlock's story deals with the issues of personal confidence and vulnerability that many leaders feel. Can I do it? Will my people listen? Can I get out from under my own shadow? The book describes the necessary transition from executing everything directly to empowering people to find and execute their own solutions. As the saying goes, many hands make the work seem light. This book gets right to that point.

This is one of the best leadership books I have read in a long time. Told in the form of a story, Sherlock does an outstanding job getting her points across, that good leadership starts with listening and learning what your employees are thinking and what their needs are. The book was written in a captivating, engaging fashion, and it was quite hard to put down. I felt like I was watching Maria Sanchez, the main character, throughout the whole story. Thankfully it was a fast read, but the takeaways were rich.

This is a must-read for any organization. Michael Sherlock's fresh style reads like a novel and you will not be able to stop role-playing in your mind real-life situations where employees or colleagues made their problems yours. I adopted the "Tell Me More" approach and I was able to avoid carrying everyone's issues on my shoulders while others felt empowered! It is now mandatory reading for all the teams I am involved with.

These books are game changers! An investment in yourself that will be HUGE dividends! I work with many coaches and mentors and feel that Michael's books are a must read for anyone who want measurable, radical, dynamic positive results in their lives.

Excellent read! I bought this for my Office Manager but read it first myself. Recommended for every member of your team!

Brilliant! It’s rare to find a read that provides fresh insight and is also fun. If you are or want to be a leader, Tell Me More is a must!

I just finished Michael's book and was immersed in her storytelling approach. Using fictional characters that we can easily relate to, she brings a wealth of techniques that we can use not only in business but life in general. "Tell Me More" provides a practical approach to become a true active listener, especially when facing challenging situations. Kudos to Michael for a great little book. Highly recommend!

Great book for anyone that manages or leads people. It’s a well written story - allegorical style - and interesting, while dropping some extremely deep thoughts. If you enjoyed “the Coaching Habit” by Michale Bungay Stainer, you’ll really enjoy this. It forces a leader to help cultivate leaders vs jumping in and fixing problems. Great job, Michael!

This was the first book in Jen Hatmaker's book club. What an awesome book! I enjoyed it so much. Her insights into how we use language and the way it affects us is spot on. I would read more from her.

Loved her insight! Really has great information!

Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success

From the author who seeks out spectacular customer experiences in many industries and writes about them in her Shock Your Potential blog, uses them as inspiration for the Shock Your Potential podcast, and employs them as a vehicle for her #SecretShopperMichael persona comes a new book that’s enjoyable to read, practical to apply, and impossible not to recommend to a friend or colleague. Sales Mixology: Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success is the second book in the Shock Your Potential series by leadership and sales expert Michael Sherlock. Written in story format, this book illustrates how the customer experience is the new differentiator in business…

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What Readers Are Saying

I love this book and the wonderful way the author used storytelling to illustrate the important concepts in the book. It is such a quick read and had so many ah-ha moments - mainly ideas that had been percolating in my head but I had never thought it through so specifically. When I've had a great customer experience I try to figure out what worked - this book gave great story-based examples that will help me make better observations to learn from in real life. I highly recommend everyone reads it!

I couldn't put this book down. Whether you are in a sales role, customer service, entry level leadership, or seasoned leadership, you will learn something new! Michael not only shares her own wealth of knowledge, but she also shares better business practices from her personal experiences with people in the sales and service industry. Michael's "common sense" style hooked me early on. You'll feel the need to take notes, and you will be excited to implement fresh ideas!

Sales Mixology is a fun read. The Storytelling format is a unique and engaging way to highlight real world experience. Training suggestions and solutions abound including how to stop complaining or developing star power. Check out the work sheet section with 'Ask the Right Questions' and more. You'll find great tips whether you lead your team, are new to the work force or planning the next opportunity.

What an incredible journey I felt that I went along with Jane Smith, it left me wanting more...next book??? I kept being drawn into wondering are these places really real, does excellence of this caliber exist in a company? Truly inspirational! Love the simple BLEND acronym, easy to use, understand and attempt to implement. Great job Michael! Tell Me More!

Michael Sherlock's approach is a breath of fresh air in the management book world. Her novelist writing style has an incredible impact on the reader, who learns while enjoying a story ... The result: the only thing that will slow you down may be the constant urge to stop and take notes to pass on to your clients or colleagues.

I work with many coaches and mentors and feel that Michael's books are a must read for anyone who want measurable, radical, dynamic positive results in their lives. These books are game changers! An investment in yourself that will be HUGE dividends!

Just finished reading sales mixology, and I strongly recommend it!!!! Michael did an excellent job in providing insights on how to achieve maximum potential from each team member and why it matters the power of emotional intelligence in the corporate world!!!!

I really like how the author shared her message in story format and then reinforced her formula by giving ways we can implement the formula in our business. Great read for anyone in a sales and customer service roles.

Tell Me More

How to Ask the Right Questions and Get the Most Out of Your Employees

Available At

What Readers Are Saying

Sales Mixology

Why the Most Potent Sales and Customer Experiences Follow a Recipe for Success

Available At

From a Customer

What Readers Are Saying

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