Do your systems work with each other to ensure exceptional customer experiences, or could they be harming your reputation? Our guest today not only helps you to answer that question, but also has a solution for you.
Justin Winter is Co-founder & CEO of Boostopia, an all-in-one support operations platform that unlocks the power of your support data inside your support ticketing system to transform both your team and customer experience.
Previously Justin was Co-Founder & CEO of IR Hot 100 D2C Home Fragrance Brand after growing to $22 million in annual sales to focus on a new problem. Fragmented customer experiences.
Listen in as we dive into his entrepreneurial background and learn new ways to make sure the customer is king.