Are your front-facing employees creating exceptional customer experiences? Are they fully aligned to your brand story? If you can’t answer with a resounding YES!, then our guest today has a solution for you.
Chris Wallace is the Co-Founder and President of InnerView, a marketing consulting firm that helps companies align their brand and product stories with their customer-facing teams. At InnerView, Chris draws from his nearly 20 years of sales, marketing and corporate leadership to help companies engage their frontline teams in new ways, producing improved customer experiences and better financial results.
In today’s episode we talk in depth about the disconnects that can happen within a company when we aren’t sure what message our teams are sending to our customers. When in alignment, we create exceptional experiences. When off-kilter, we have a problem. Chris’ team provides a truly unique solution that can change a business forever.
Connect with Christopher
Thank you to our March Sponsor: &Marketing U
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