In this chapter, Michael Sherlock shares her emotional rollercoaster following the first failed attempt to capture Fred, a stray cat. This episode delves into the
“You can make every customer feel like they are uniquely valued and that they are not just a number.” Jeroen Corthout Research has shown that CRM can be a golden tool for organizations if used effectively. Its value will however be determined by the quality of data that is entered
“Going into every situation anticipating that there’s going to be something that you will learn whether you are going to use it right away or not.” Coexistence requires that individuals respect and treat others with the dignity that they deserve. This means that civility is a fundamental component in the
“Finding your purpose by knowing your strengths and what drives you is important because that is what makes you unique.” Ciara Dilley Navigating through the world of business as a founder is never easy and they usually need support at different levels to make it through. This is especially true
“We are only responsible for the part of the solution that inspires us and hopefully it will inspire somebody else” Alicia Hemphill It is trust that forms the foundation of any form of relationship both professional and personal. The ability to be trusted and trust opens up grounds for people
“As a leader, no matter where you are, you must have boundaries and be clear about what is okay.” Jennifer Chapman The lack of boundaries at the workplace has been identified to be among the primary root cause of burnout among leaders. The dilemma that most leaders face, therefore, is
“You as the owner and leader of your business, you get exactly the culture, vibe, and company that you deserve” Bryan Clayton Every entrepreneur has a unique account of how their entrepreneurship journey unfolds. There are however very key similarities in all these stories among them being resilience and continuous
